FREQUENTLY ASKED QUESTIONS

Good question! There's a wide range of terms for what I create: Hand embroidery, hoop art, needlepoint, needle art; and getting a little less technical we can refer to these pieces as subversive wall art, wall decor, fabric wall art. A few terms these are not: cross stitch (source), petit point or tent stitch (source), and while this should go without saying, let's hop on in and say it: this isn't crochet, macramé or knitting, as I've heard it called before. Those processes take a different kinda patience!

100% of my work is stitched by hand. Machine embroidery may take less time, but the result just isn't aesthetically what I'm going for! I like to hold on tight to these timeless techniques, and know they'll last happily on your walls for years to come.

Fabrics are sourced from thrift shops, yard sales, bolt ends from local fabric shops, swaps/fairly traded with fellow makers. Fabric is hand washed and ironed. Each and every piece is backed with vegan-friendly felt made from 100% recycled plastic bottles in Quebec, Canada. Adhesive is vegan friendly, meaning no gelatin.

I sure do! Drop me a line here, and get's take care of it. ya like cussin’? self-care? plant lady.. or maybe you’re more of a plant killer. got an inside joke that’s just too good? everyone can get a piece of the pie, here. inclusivity and allyship is key! no hateful, oppression-driven pieces will ever be considered. (be better than that.)

Of course! So long as I have the fabric and embroidery floss. Because everything's so kindly sourced, it can be tricky to keep a standard inventory. Sometimes, I get a strange 1/4 yard of vintage, other times, that folded up fabric scrap was a lot more generous than let on. I have a huge array of unique, rad fabric, and would be glad to send you photos in natural daylight to see what we can come up with! Check out past projects HERE, draw inspiration from past needlepoint projects, and let's get some subversive wall decor out the door to ya!

Embroidering linens by hand can be pretty tricky - the key is to get an incredibly tight stitch with single line thread to ensure it's machine washable, and doesn't buckle. Hand embroidery lays best, taute, in a wooden hoop.

I ship globally! I gladly mail all orders out thanks to my pals at Canada Post.

I ship from the mean streets of Winnipeg, Manitoba, Canada - and use Canada Post located inside my local Rexall. Great buncha folks! I ship out 1-2x per week depending on our extreme climates and number of orders received that week.

Tracking does not come with parcels automatically — to the USA, it is an additional fee, please choose this option at check out or message me within 24 hours so I may invoice you for tracking. Thanks! Seller cannot be held responsible by delays or costs resulting in policies or procedures within any countries customs department. any possible duty fees are applied by the country of destination, to be paid by the buyer. thank you for understanding! Read more here — https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT Buyers abandoning parcels are not eligible for refunds. Should a rejected parcel be returned to Real Swanky, cost of shipping and duty are deducted from your refund, should refund be applicable. Abandoned parcels are just that, abandoned in your country’s depot, thus, refunds are not applicable. Please understand if you're hoping to receive an item before your holiday, and it is past the date previously mentioned, your option for shipping is EXPRESS. Express is costly, yes, but your item will likely arrive before your holiday. Cut-off for Express-shipping orders is December 9th. Local pick up was discouraged during the pandemic, now it's discouraged due to flakiness. Sucks, hey. Should a shipment return to Sender, due to buyer unclaimed mail/buyer moved/buyer rejected mail etc, it is up to the Buyer to pay for return-to-sender fees and re shipment of item. Expedited shipping is available via Canada Post — please see your shipping upgrade options at check out! **Canada Post Shipping/Delivery Guide** https://www.canadapost.ca/cpo/mc/assets/pdf/business/shipping_delivery_guide_en.pdf **How long will my parcel take to arrive? Note, postal speed may vary due to the pandemic and mail couriers taking the appropriate, required safety precautions** https://www.canadapost.ca/web/en/products/details.page?article=choose_low-cost_us_a

Please note the following deadlines for holiday shipping. Delivery after 25-Nov cannot be guaranteed to finding its new, swell home in time for the holidays. if you make a purchase after 25-Nov but require this before 23-Dec, please inbox me ASAP to discuss expedited shipping options or free pick up. Holiday mailing date schedule, via Canada Post — https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/holiday-sending-guidelines.page

No worries! Drop me a line and I'll quote you on quicker shipping rates via Canada Post. Quicker shipping will be an extra few bucks, but rest easy knowing you'll have tracking, and priority sorting at the sorting facility.

All items are not returnable, exchangeable, refundable, or eligible for gift card/credit/etc. Thank you for understanding!

YES! I'd be over the moon to have my pieces in your space. Drop me an email!

Sure am! Check me out here.

Beat it, creep!

I sure as hell do! Take a look at my catalog here, and shoot me an email for my line sheet.

Hell yeah. Quotes are always free, with as many revisions as you see fit. If you're not sure what you'd like but have a dollar budget, let me know, so I can build a nice little collection that speaks to your shop while still meeting your budget.

Sure as sugar. When I send over your free quote, it will include multiple shipping options through Canada Post. It will always include tracking.

Sick, let's do it!

Why, it's the greatest fan club that never existed. Pins run for two bucks and allow my bunny friends to get quality Italian flat-leaf parsley (they deserve it).

Real Swanky happily carries a wide range of wall art for a wide range of folks. There's all sorts for all sorts! Consider placing a piece up in your living room, bitchin' kitchen, sad cubicle or powder room. I also gladly create custom pieces for nursery rooms, medical offices (hello, anatomically correct office decor!), music venues, spas, barbershops, salons and coffee shops across the world. Give me a shout if you know you'd love a piece, but you're not quite sure which to scoop up. I'd be glad to work with a colour palette, theme or photo of the room!

A 3M Command Strip or carpenter's nail in the wall will be your best friend if you'd like to display your needlepoint on a wall. In other cases, these can easily lean inside a book shelf, or be propped up on a floating shelf!

I sure do! Keep an eye on my Instagram and watch my 2023 MARKETS highlight to keep up with my whereabouts. I currently do markets within Manitoba, Canada, but have my online shop open 24/7.

I sell in select boutiques across Canada and America. Drop me a message to see where you're best off visiting. Have a shop in mind that may be a good fit? YOUR shop, perhaps? Rad! Let's ~connect~, shall we?

Nah.