SHIPPIN' + CHIT
All online orders check out through Etsy, and follow the terms and conditions they've set out. Tracking does not come with parcels automatically — to the USA, it is an additional fee, please choose this option at check out or message me within 24 hours so I may invoice you for tracking.
Seller cannot be held responsible by delays or costs resulting in policies or procedures within any countries customs department. any possible duty fees are applied by the country of destination, to be paid by the buyer. thank you for understanding!
Read more here — https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT
Buyers abandoning parcels are not eligible for refunds. Should a rejected parcel be returned to Real Swanky, cost of shipping and duty are deducted from your refund, should refund be applicable. Abandoned parcels are just that, abandoned in your country’s depot, thus, refunds are not applicable.
Please note the following deadlines for holiday shipping. Delivery after 25-Nov cannot be guaranteed to finding its new, swell home in time for the holidays. if you make a purchase after 25-Nov but require this before 23-Dec, please inbox me ASAP to discuss expedited shipping options or free pick up.
Holiday mailing date schedule, via Canada Post — https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/holiday-sending-guidelines.page
Please understand if you're hoping to receive an item before your holiday, and it is past the date previously mentioned, your option for shipping is EXPRESS. Express is costly, yes, but your item will likely arrive before your holiday. Cut-off for Express-shipping orders is December 9th. No local pick up.
Should a shipment return to Sender, due to buyer unclaimed mail/buyer moved/buyer rejected mail etc, it is up to the Buyer to pay for return-to-sender fees and re shipment of item.
Expedited shipping is available via Canada Post — please see your shipping upgrade options at check out!
**Canada Post Shipping/Delivery Guide**
**How long will my parcel take to arrive? Note, postal speed may vary due to the pandemic and mail couriers taking the appropriate, required safety precautions**
♥ each and every item is 100% vegan/plant-based/cruelty free and no materials have ever been tested on animals. materials used are thrifted, repurposed, fairly trades, retro/vintage, or scored otherwise & handwashed plus ironed.
♥ wholesale pricing IS available! please message me for details.
♥ custom orders are welcomed; message for details and a reserved, private listing just for YOU will be made.