top of page

SHIPPIN' + CHIT

SHIPPING POLICY

OK, this part sucks but like any website, here's the lowdown. All online orders check out through Etsy, and follow the terms and conditions as set out. Tracking will come with parcels automatically — to the USA. Tracking for Canadian residents is just a few more bucks than the standard "oversized lettermail" charge, so if you'd like to throw some tracking on your order, let me know within 24 hours of placing your order, eh?

Maker/shipper cannot be held responsible by delays or costs resulting in policies or procedures within any countries customs department. any possible duty fees are applied by the country of destination, to be paid by the buyer.

Read more here — https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT

Buyers abandoning parcels are not eligible for refunds. Should a rejected parcel be returned to Real Swanky, cost of shipping and duty are deducted from your refund, should refund be applicable. Abandoned parcels are just that, abandoned in your country’s depot, thus, refunds are not applicable.

Please note the following deadlines for holiday shipping. Delivery after 25-Nov cannot be guaranteed to finding its new, swell home in time for the holidays. if you make a purchase after 25-Nov but require this before 23-Dec, please inbox me ASAP to chit-chat expedited shipping options or local hand delivery at an additional rate.

Holiday mailing date schedule, via Canada Post — https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/holiday-sending-guidelines.page

Please understand if you're hoping to receive an item before your holiday, and it is past the date previously mentioned, your option for shipping is EXPRESS. Express is costly, yes, but your item will likely arrive before your holiday. Cut-off for Express-shipping orders is December 9th. No local pick up. Too many creepers.

Should a shipment return to Sender, due to buyer unclaimed mail/buyer moved/buyer rejected mail etc, it is up to the Buyer to pay for return-to-sender fees and re shipment of item.

Expedited shipping is available via Canada Post — please see your shipping upgrade options at check out!

**Canada Post Shipping/Delivery Guide**
https://www.canadapost.ca/cpo/mc/assets/pdf/business/shipping_delivery_guide_en.pdf

**How long will my parcel take to arrive? Note, postal speed may vary due to the pandemic and mail couriers taking the appropriate, required safety precautions**
https://www.canadapost.ca/web/en/products/details.page?article=choose_low-cost_us_a

♥ each and every item is 100% vegan/plant-based/cruelty free and no materials have ever been tested on animals. materials used are thrifted, repurposed, fairly trades, retro/vintage, or scored otherwise & handwashed plus ironed.
♥ wholesale pricing IS available! please message me for details.
♥ custom orders are welcomed; message for details and a reserved, private listing just for YOU will be made.

bottom of page